Shipping policy
Once payment has been processed we ship all orders within two (2) working days of receipt. Working days are Monday to Friday (not including UK Bank / Public Holidays).
UK delivery
UK shipping is Free for all orders.
Europe delivery
Europe Zone 1 (Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Andorra, Gibraltar, Holy See-Vatican City State, Liechtenstein, Monaco, San Marino) shipping fee is £0.
Europe Zone 2 (Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Malta, Mayotte, Reunion, Romania, Slovakia, Slovenia, Sweden, Latvia, Lithuania, Greenland, Faroe Islands, Guadeloupe, Guernsey, Iceland, Isle Of Man, Jersey, Norway, Svalbard And Jan Mayen, Switzerland) shipping fee is £0.
Both Europe Zone 1 and Europe Zone 2 shipping is Free
Rest of the World delivery
Rest of the World shipping fee is £60 for a minimum total order required = £75.
Within the Rest of the World arrive anywhere between 1 and 2 weeks.
Parcels may be delayed further by customs procedures as customs duty may need to be paid before your parcel can be delivered in some non-EU countries. It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately, we have no control over these charges and cannot predict what they might be.
Late delivery
If you have not received your order within two weeks of receiving your shipping confirmation, please contact our customer service team at: info@doersoflondon.com
Changing your order and Cancellation
We are unable to cancel or change an order if it has already been processed. You have the legal right to cancel your order within 14 working days from receipt. Just send us a notice of cancellation by email to info@doersoflondon.com and return the items to us in their original, unopened and unused condition.